Terms of Use

• Acceptance of Terms By accessing and using the Parasol Palace website, you agree to be bound by the Terms of Use, as well as any other laws or regulations that apply to this website, the internet, or e-commerce. If you do not agree with any of these terms, please refrain from using our website.
• Use of the Website Parasol Palace is a platform for you to explore, learn, and shop our diverse range of umbrellas and walking sticks. You are welcome to browse our product catalog, read our blog posts, and engage with us on our social media platforms.
• However, we expect all our visitors to use our website responsibly and lawfully. Any attempt to disrupt, hack, or otherwise violate the security of our website is strictly prohibited and will be met with appropriate legal action.
• Product Descriptions and Availability We strive to provide accurate and detailed descriptions for all our products. However, please note that the colors, textures, and sizes may slightly vary in real life due to the nature of the materials and the limitations of digital imaging.
• The availability of the products listed on our website is subject to change. In the event that a product you have ordered is not available, we will promptly notify you and offer a suitable alternative or a full refund.
• Pricing and Payment The prices listed on our website are in US dollars and are subject to change without prior notice. We accept various forms of payment, including credit cards, debit cards, and PayPal. All transactions are securely processed, and we do not store any of your payment information.
• Shipping and Delivery We ship our products worldwide, and the delivery charges are calculated based on the weight of the package and the destination. The estimated delivery time is mentioned on the product page, but please note that it may vary due to factors beyond our control, such as customs clearance and weather conditions.
• Returns and Refunds We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with the product, you can return it to us within 30 days of receipt. The product must be in its original condition, with all the tags and packaging intact. Once we receive and inspect the product, we will issue a full refund or exchange the product, as per your preference.
• Intellectual Property All the content on our website, including the text, images, and videos, are the exclusive property of Parasol Palace and are protected by international copyright laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited and will be met with appropriate legal action.
• Limitation of Liability In no event shall Parasol Palace be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our website, including but not limited to, loss of data, loss of business, or personal injury.
• Changes to the Terms of Use We reserve the right to modify or update these Terms of Use at any time without prior notice. The revised terms will be effective immediately upon posting on our website.
• 1. Product Care and Maintenance At Parasol Palace, we take great pride in the quality and craftsmanship of our umbrellas and walking sticks. To ensure that they serve you well for years to come, we recommend that you follow the care and maintenance instructions provided with each product.
  2. For instance, our umbrellas are made from a variety of materials, including silk, cotton, and polyester. Each of these materials has its own unique properties and care requirements. Silk umbrellas, for example, should be spot-cleaned with a mild detergent and allowed to air-dry, whereas cotton and polyester umbrellas can be machine-washed on a gentle cycle.
  3. Similarly, our walking sticks are crafted from a range of woods, such as oak, maple, and cherry, as well as materials like carbon fiber and aluminum. To maintain their luster and strength, we advise that you clean them regularly with a soft, damp cloth and avoid exposing them to extreme temperatures or moisture.
  4. Gift Cards and Promotional Codes Parasol Palace offers gift cards and promotional codes to help you save on your purchases and share the joy of our products with your loved ones.
  5. Our gift cards are available in various denominations and can be redeemed on any product listed on our website. They are valid for one year from the date of purchase and cannot be exchanged for cash or used to purchase additional gift cards.
• Our promotional codes, on the other hand, are time-limited and can be used to avail discounts or special offers on selected products. Please note that only one promotional code can be applied per order, and they cannot be combined with other discounts or promotions.
• Customer Reviews and Testimonials We value and appreciate the feedback of our customers and encourage you to share your experiences and opinions about our products and services.
• To ensure the authenticity and integrity of our customer reviews, we have implemented a verification process that requires you to provide proof of purchase before submitting a review. We reserve the right to remove or edit any review that is deemed inappropriate, offensive, or misleading.
• Third-Party Links and Websites Our website may contain links to third-party websites or resources that are not owned or controlled by Parasol Palace. These links are provided solely for your convenience and information and do not imply our endorsement or affiliation with the linked websites.
• We are not responsible for the content, privacy policies, or practices of any third-party websites and advise you to exercise caution and discretion when accessing them.
• Governing Law and Jurisdiction These Terms of Use and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the state of California, without giving effect to any choice or conflict of law provision or rule.
• Any legal action or proceeding against Parasol Palace related to or arising out of these Terms of Use or your use of our website shall be instituted exclusively in the federal or state courts located in the state of California, and you consent to the personal jurisdiction of such courts.
• Contact Us If you have any questions, concerns, or feedback regarding our Terms of Use or any other aspect of our website, please do not hesitate to contact us [email protected]. We value your input and will do our best to address your queries promptly.
• Thank you for taking the time to read our Terms of Use. We hope that they will enhance your understanding and appreciation of our website and our commitment to providing you with an exceptional shopping experience.
• Happy browsing, and we look forward to serving you at Parasol Palace!