Privacy Policy

• Product Description and Images: We make every effort to ensure that the descriptions and images of our umbrellas and walking canes are as accurate and detailed as possible. However, please be aware that slight variations in color, texture, and size may occur due to factors such as lighting, screen resolution, and manual measurements.
• Product Availability: We work diligently to keep our inventory up-to-date and to ensure that the products listed on our site are available for purchase. However, there may be instances where a product is listed as available but is actually out of stock, or vice versa. In such cases, we will promptly notify you and offer a suitable solution, such as a refund or a replacement item.
• Pricing: We aim to provide our customers with the best possible prices for our high-quality umbrellas and walking canes. However, please note that prices are subject to change without notice due to factors such as fluctuations in the market, changes in supplier costs, and special promotions.
• User-Generated Content: We love it when our customers share their experiences and photos of our products. However, please be aware that any user-generated content, such as reviews, testimonials, and images, is the sole responsibility of the individual who submitted it. We do not claim ownership of this content, nor do we guarantee its accuracy or appropriateness.
• External Links: Occasionally, we may provide links to external websites or resources that we believe may be useful or interesting to our customers. However, please note that we are not responsible for the content, products, or services offered on these sites, nor do we endorse or guarantee their quality or reliability.
• Warranty and Returns: We offer a warranty on our umbrellas and walking canes against any manufacturing defects. However, the warranty does not cover damages caused by misuse, accidents, or normal wear and tear. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, provided that the item is in its original condition and packaging.
• Intellectual Property: All the content on our site, including but not limited to text, images, logos, and designs, is the exclusive property of Parasol Palace and is protected by international copyright and trademark laws. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited and will be subject to legal action.
• Product Safety and Usage: Our umbrellas and walking canes are designed and manufactured to meet the highest standards of quality and safety. However, it is important to use them responsibly and in accordance with their intended purpose. For example, do not use an umbrella as a toy or a weapon, and do not use a walking cane as a support for excessive weight or as a lever for opening doors.
• Environmental Sustainability: At Parasol Palace, we are committed to reducing our environmental impact and promoting sustainability in our operations and products. We strive to source our materials from responsible suppliers, minimize waste and energy consumption, and offer eco-friendly options such as recycled or biodegradable materials. However, please note that we cannot guarantee the environmental performance of our products throughout their entire life cycle, and we encourage our customers to dispose of them responsibly and recycle them whenever possible.
• Social Responsibility: We believe in the power of business to create positive social change and improve people's lives. We aim to conduct our operations in a fair, ethical, and transparent manner, and to respect the rights and dignity of our employees, suppliers, and customers. However, please be aware that we cannot control or monitor every aspect of our supply chain, and we cannot guarantee that our products are completely free of social or ethical issues.
• Liability and Indemnity: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our site or the purchase of our products. Furthermore, you agree to indemnify, defend, and hold us harmless from and against any claims, damages, or expenses arising out of or in connection with your use of our site or products, or your violation of these terms or any applicable laws or regulations.
• Product Maintenance and Care: To ensure the longevity and performance of our umbrellas and walking canes, it is important to follow the recommended maintenance and care instructions. For example, do not expose your umbrella to extreme heat or cold, and do not use harsh chemicals or abrasive materials to clean it. Similarly, do not expose your walking cane to moisture or humidity, and do not use it as a hammer or a pry bar.
• Product Customization and Personalization: We offer a range of options to customize and personalize our umbrellas and walking canes, such as choosing the color, pattern, or material, or adding a monogram, a message, or a logo. However, please be aware that customized or personalized items cannot be returned, refunded, or exchanged, unless they are defective or damaged. Furthermore, we reserve the right to refuse or cancel any customization or personalization request that is offensive, inappropriate, or infringing on the rights of others.
• Shipping and Delivery: We strive to process and ship your orders as quickly and efficiently as possible, and to provide you with accurate and up-to-date information about the shipping and delivery status. However, please be aware that we are not responsible for any delays, errors, or damages caused by the carriers, the weather, or other factors beyond our control. Furthermore, we cannot guarantee the delivery time or the availability of specific shipping options, and we reserve the right to modify or cancel any shipping or delivery arrangement at any time and without prior notice.
• International Orders: We welcome and appreciate orders from customers around the world, and we do our best to ensure that the international shipping and delivery process is smooth and convenient. However, please be aware that international orders may be subject to additional charges, such as customs duties, taxes, or fees, and that these charges are the responsibility of the customer. Furthermore, we cannot guarantee the compliance of our products with the laws, regulations, or standards of the destination country, and we reserve the right to refuse or cancel any international order at any time and without prior notice.
• Promotions and Discounts: We occasionally offer promotions, discounts, or special deals on our umbrellas and walking canes, such as seasonal sales, clearance events, or loyalty rewards. However, please be aware that these promotions, discounts, or special deals are subject to availability, eligibility, and other terms and conditions, and that they cannot be combined, transferred, or redeemed for cash. Furthermore, we reserve the right to modify, cancel, or terminate any promotion, discount, or special deal at any time and without prior notice.
• Governing Law: Any disputes or claims arising out of or in connection with the use of our site or the purchase of our products shall be governed by and construed in accordance with the laws of the country where our company is registered.
• If you have any questions, concerns, or feedback regarding our disclaimer or any other aspect of our site, please do not hesitate to contact us at [email protected]. We value your input and are always looking for ways to improve our products and services.
• Thank you for choosing Parasol Palace as your trusted source for stylish, functional, and elegant umbrellas and walking canes. We look forward to serving you and helping you find the perfect items to enhance your life and style.